Parton, D., Huffman, K., Pridgen, P., Norman, K., Shneiderman, B.
Behaviour and Information Technology, 4, 2, 81-91.
Menu selection systems sometimes present learning problems for novice users. This comparison of four training methods for novice users found that the global tree diagram of the menu system was superior to command sequence and frame presentation methods, and somewhat better than trial and error. Methods were evaluated on the basis of (1) number of target nodes found, (2) mean number of selections to a target node, (3) recall of the menu structure, and (4) subjective rating of ease of learning.
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