Journal of American Society for Information Science, 37, 2, 57-70.
Menu selection systems reduce training and memorization ,
simplify entry of choices, and structure the user's tasks. However,
the use of menu selection is no guarantee that novices or experts will
be satisfied or able to carry out their work. This article focuses on the
multiple design issues in creating successful menu selection systems. These
include the primary issue of semantic organization and the host of secondary
issues such as response time and display rates, shortcuts for frequent users,
titles, phrasing of menu items, graphic layout, and selection mechanisms.
Novel approaches such as pop-up menus and embedded menus are covered.
Experimental results and design guidelines are presented.