Simranjit Singh, Nicholas Diakopoulos, Niklas Elmqvist, and Deok Gun Park.

Needle, Meet Haystack: Helping Moderators Strike Gold in Online Comments

CommentIQ, a new tool developed at the University of Maryland, combines interactive visuals and machine learning to automatically rate reader-submitted comments on editorial metrics such as readability, relevance, sentiment, profanity, and authority. CommentIQ has been deployed at the New York Times, the Wall Street Journal, the Washington Post, and the Baltimore Sun.

(more…)

Read More